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FAQs

Budweiser Events Center

How can I purchase tickets?

Tickets may be purchased from 8 am - 9 pm, 7 days a week by calling 1-877-544-TIXX (8499). Call our Event Hotline at 970-619-4111 for information about upcoming events, group sales, premium services, and more. Tickets may also be purchased online at www.BudweiserEventsCenter.com 24 hours a day, 7 days a week. With our print at home capability, you may print your tickets using your home computer and printer. 

What forms of payment do you accept?

Cash, MasterCard, Visa, American Express, Discover and debit cards with any of the preceding card logos are acceptable forms of payment. A valid ID must be presented with all credit card sales. Personal and business checks will NOT be accepted. Cash is the preferred payment for concerts. Remember, that once tickets are purchased, all sales are final. There are no refunds or exchanges.

How do I get will call?

Tickets already paid for but not received and complimentary tickets are available at the Budweiser Events Center Will Call window located at the main box office on the west side of the Budweiser Events Center. Will call is available one hour prior to the event and only the patron whose name is on the tickets may pick up the tickets with a valid ID card as identity verification. Tickets or passes left by touring personnel usually arrive in the box office approximately one hour before the event start time. Unfortunately, the Budweiser Events Center personnel has no way of knowing who is to receive tour personnel tickets until they are delivered to the box office.

How do I order wheelchair or other accessible seating?

Accessible seating is available for all events at the Budweiser Events Center. The Budweiser Events Center is equipped with elevators as well as special seating areas to accommodate your needs. Parking is available directly in front of the main entrance of the Budweiser Events Center. Accessible Seating can be purchased by contacting the Box Office at (970) 619-4112 or (970)619-4110, 1-877-544-8499 or in person at the main box office. Accessible Seating can also be purchased online at www.BudweiserEventsCenter.com.

It is recommended that accessible seating is purchased in advance so that our staff can best recommend how to serve your needs.

Do I need a ticket for my child?

Discounted ticket prices for children are sometimes available for various shows. Age restrictions and the amount of discount vary by the event and are at the discretion of the touring act. Children under 2 are typically admitted free to the Budweiser Events Center so long as they are seated on the lap of an adult. Policies differ from show to show so please check www.BudweiserEventsCenter.com for specific show information.

How do I find out about events as they go on sale?

The marketing department announces events through the local media with press releases and information on our website and social media accounts (@BudEventsCenter). A great way to get inside information on upcoming ticket sale information is through our Cyber Club club. Visit www.BudweiserEventsCenter.com to join.

What if I don't receive my tickets in the mail, or I lose them or they are stolen?

If tickets are lost, stolen, or not received in the mail, you should immediately contact the Budweiser Events Center box office at 877-544-8499.

What happens if an event is cancelled or rescheduled?

In the event that a performance is canceled or rescheduled, information is immediately sent to the local media for distribution and placed on the Budweiser Events Center website and event line. Please be aware that the best way for us to contact you is if you provide your email address and/or phone number to us when purchasing tickets. If an event is canceled, please contact us at 877-544-8499 and we will inform you on how to receive your refund.

How do I pay for parking at an event?

Parking is already included in the ticket purchase for all of the events at the Budweiser Events Center.

What is the difference between adult and adult club tickets?

Tickets in our club seat sections Q, R, and S are subject to a slight premium surcharge due to their added amenities of a padded seat and prime seating location inside the arena. For restaurant reservations, please call us at 970-619-4053.

Note: Box Office Management reserves the right to amend these policies at any time.

The Ranch Venues

Where is The Ranch located?

The Ranch is located directly adjacent to I-25, just North of Highway 34, in Loveland, Colorado. To reach The Ranch, exit I-25 at Crossroads Blvd., Exit 259. Travel East 1 mile to Fairgrounds Avenue (County Road 5) and go North to the entrance. The address is 5280 Arena Circle Loveland, CO 80538.

Where are the Administration Offices for The Ranch located?

The Ranch Event, Catering and Administration Departments are Located just inside the First National Bank Building. For appointments, please use our one-hour parking spaces available in the Permit Parking Lot adjacent to the building.

Budweiser Events Center Staff is located in the Events Center. A front desk attendant will assist you as you enter the building.

Can I stall my horse overnight if I am passing through town?

To protect our clients and the welfare of their animals, we do not offer stalling not associated with an event. There are various local horse hotels located nearby.

Are the outdoor arenas open for public use?

The Ranch's outdoor arenas are open for public use during daylight hours unless they have specifically been rented by an event. Please note, the arenas may not be properly groomed each day.

Can I camp overnight in my RV if I am passing through town?

RV and dry camping is offered only to those associated with an event on campus. There are various hotels located just off I-25 and Crossroads blvd.

Can I bring in my own onsite caterer for my event?

The Ranch features an onsite caterer, Spectra Food Services & Hospitality. No outside caterers are permitted on campus.

Are dogs allowed on campus and in the buildings?

Well behaved dogs on leashes are allowed only outdoors please. Dogs are not allowed in the First National Bank Exhibition Hall, Ranch-Way Feeds Indoor Arena or Budweiser Event Center unless they are specific for an event or a license service pet. Please clean up after your pet.

If I lost something at and event, where is the lost and found located?

If you lost something while attending an event in the Budweiser Events Center, please call 970-619-4100 or visit the lobby attendant located in the foyer. If you lost something at an event at any other building on campus, please visit the Event Department located in the First National Bank Building.

Is there a parking fee?

All parking for The Ranch is free, excluding certain Budweiser Events Center events (please see calendar for specific events that require parking). If you are attending an event at The Ranch during the time of an event with paid parking please notify the parking attendant and you will not be charged for parking.

How does The Ranch handle protesting at events.

During events, The Ranch will designate a certain area for protesting, please contact our Event Department 970-619-4007.