Guest Services at the Budweiser Events Center strives to provide excellent service to our guests with disabilities. We recognize the needs of persons with disabilities and we meet or exceed the compliance requirements of the Americans with Disabilities Act (ADA). The Budweiser Events Center provides a full range of accommodations for guests with disabilities to ensure their safety, comfort and enjoyment of our events and facilities. If you need assistance during an event, you may visit Guest Services located on the Concourse level near the main entrance or ask any one of our staff. The Budweiser Events Center offers accessible seating in an integrated setting on all levels.
Budweiser Events Center has partnered with KultureCity to improve our ability to assist and accommodate guests with sensory needs. Our objective is to provide an inclusive and seamless experience for all guests for all events including those with sensory needs. We strive to raise awareness of the needs and challenges faced by individuals with sensory processing disorders by supplying our team members with continuous training and by offering the resources and accommodations below to our guests. Click here for more information on what we provide.
Accessible/wheelchair seating is available for all events at the Budweiser Events Center. Accessible/wheelchair seating tickets can be purchased online at www.BudweiserEventsCenter.com, or in person at the the OCR Box Office.
Accessible/wheelchair seating are dispersed and available throughout the events center. Accessible seats are reserved for guests with disabilities who have accessible needs and their companions. Accessible seats are available in the following locations at the Budweiser Events Center but may vary depending on the event configuration: sections K, M, & S.
Parking for ALL events at the Budweiser Events Center is available for purchase through ParkWhiz. Click here for more information.
Accessible parking is available directly in front of the main entrance of the Budweiser Events Center and is provided on a first-come, first-served basis. Guests parking in an accessible space must display a state-issued accessible parking permit.
Assistive Listening Devices
The Budweiser Events Center is equipped with an assistive listening system. Receivers are available for all events at the guest services desk on the Concourse level and provided free of charge with a form of valid identification. The devices are available at the guest services desk on the Concourse level.
Escorts/Transports with Wheelchairs
The Budweiser Events Center is happy to provide escorts/transports with wheelchairs inside the events center for guests with disabilities or special needs. This service can be requested at Guest Services or as you enter the building at all entry points.
All public restrooms are accessible. The facility also has family restrooms on the Event, Concourse, and Suite Levels.
Service animals are welcome inside the building and must always remain under the control of the animal’s handler. Comfort animals are not allowed in the facility.
Sign Language Interpreters
The Budweiser Events Center can provide sign language interpreters for guests with hearing disabilities. Requests for this service must be received 5 business days prior to the event. Please call 970-619-4100.